攝影/蔡昀儒 No.889
22日全面品質管理研習會,邀請名作家王文華(左一)以「感動服務的五大祕訣」進行專題演講。他以實例說明貫穿全場和與會者互動交流。(攝影/蔡昀儒)Well-known author Tony Wong (left) speaks at the 2013 TKU Total Quality Management seminar.